Quick Links Subscribe NowRenew Now Visual Glossary Order Standards and so it goes... "The new Rapid Update links help us to see how the regulations will change. This new feature is very helpful." Sandra Gaitan-Cerda, "Thank you for your excellent service!" Frank Volgstadt "WinDOT's functionality, ease of use and vast amount of information make it a must have for not only code/compliance engineers but anyone involved in operating gas or liquid pipelines! ViaData has continuously strived to provide a superior product with high levels of customer satisfaction." Paul R. Amato |
Frequently Asked Questions
Rapid Update Service ViaData scans numerous sources of pipeline safety and regulatory material on a daily basis. Updates are incorporated into the Rapid Update system. Subscribers are notified by email when new material is available and to update their WinDOT™. Normally there are several updates per month.
A file named rus32.hlp will be downloaded to your system. When prompted by your internet browser save the file in the same directory where WinDOT is installed. If prompted to "Overwrite existing file" choose "Yes". After the download is complete, go back to WinDOT and close the Web Access dialog box by clicking "OK".
What do I get with a subscription to a ViaData product? How does it work? WinDOT is provided on an annual subscription basis on CD-ROM. During your subscription period, you will be able to automatically retrieve the updates file (rus32.hlp), containing both regulatory information and interpretations.
Selecting the correct CD drive Q: When I install my application, the 'Drives Available' box shows my CD drive, but when I double click on it, I can't select it. The 'Drive in Use' stays at C. A: Look for the file name with the extension "stt" in your installation directory. This file is used to remember which drive was used the last time, so you don't have to keep entering it. You may have had a demonstration program installed previously on drive C, and it is remembering that. Just delete the file and restart the program. This kind of problem can also occur when a laptop is docked and undocked with a docking station, and drive letters change as a result. Same solution, just delete the "stt" file.
After the initial installation of WinDOT from the CD-ROM, you will be prompted to register. Enter your serial number in place of the default serial number of 1000009 or similar, then select "Register/Refresh"
Do you want to use text from WinDOT in a document you are creating? Simply highlight the text, use Control-C to copy, open your document, position the cursor and Paste using Control-V or your application's paste command. Technical standards are copyrighted by their respective organizations, please respect their copyright by not making unauthorized copies or distributions.
What if I want to order additional products? Let us know, and we'll e-mail you a file or mail you a new key diskette that will give you access to the additional products. Contact us at sales@viadata.com
Will WinDOT™ run on a server? Only if you have the network version. Please call for details at 800-817-6649
Do you continue to issue new CDs? Yes. Periodically (2 -3 times per year) we roll all new material into a new CD release.
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Training Course
DOT Pipeline Safety Regulations
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